Customer Experience Account Manager (Remote Working)

  • Full Time
  • Nottingham
  • Salary Guide: £15,938 - £26,562

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Bridgeway Security Solutions Ltd

We actively seek to nurture an environment where all employees are supported in their professional and personal endeavors .... Role: Account Manager, Category: Sales, Size: 11-50

Customer Experience Account Manager (Remote Working): Bridgeway Security Solutions Ltd

We actively seek to nurture an environment where all employees are supported in their professional and personal endeavors .

Position: Customer Experience Account Manager (Remote Working)
Location: Nottingham
Hours: Full Time
Salary Guide: £15,938 – £26,562
Last Updated: 25 July 2022
Job Category: Sales

Account Manager Role:

An Account Manager, or Client Manager, serves as the liaison between the company and its customers, ensuring outstanding customer service and client satisfaction. Duties include developing account plans, managing client relationships and delivering proposals.

Other Duties:

  • Communicating to clients clearly and addressing their concerns and resolving any conflicts that arise
  • Raising clients business concerns and needs to the companys management
  • Negotiating and closing business contracts with existing and new clients
  • Delivering sales pitch to prospective clients
  • Preparing and presenting business and account updates to the companys management and clients
  • Monitoring the budget of the client, explaining costs or expenditures and discussing new terms if necessary
  • Following up clients to ensure they are satisfied with the companys products or services
  • Contributing information to sales strategies by assessing current product results, monitoring competitive products, assessing needs to be filled and analysing customer reactions



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