Customer Service Representative/Estimator

  • Part Time
  • Stone
  • Salary Guide: £25,000 - £70,000


Apply on Website

Fastsigns

We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We dont consider this posit... Role: Service Rep, Category: Customer Service, Size: 1-10

Customer Service Representative/Estimator: Fastsigns

We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We dont consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply.

Position: Customer Service Representative/Estimator
Location: Stone
Hours: Part Time
Salary Guide: £25,000 – £70,000
Last Updated: 03 August 2022
Job Category: Customer Service

Customer Service Representative Role:

A Customer Service Representative, or Customer Service Assistant, handles customer interaction for the organisation. The top duties include resolving customer complaints, responding to phone call and email requests and maintaining customer service records.

Other Duties:

  • Raising support tickets to enable tracking and resolution of customer requests
  • Investigating and resolving customer complaints then closing support tickets
  • Maintaining a database of customer information
  • Escalating inquiries to the appropriate team, when necessary
  • Checking product or service availability
  • Assisting customers with registration or account creation
  • Passing customer feedback onto the product or sales team to improve the organisations offerings



Share page:

Leave a Reply