CUSTOMER SUPPORT MANAGER: Nexus Vehicle Rental As the Customer Support Manager, you will lead a team of technical support specialists within a service desk environment, driving rebranding initiatives and spearheading continuous improvement efforts. Youll oversee the implementation and evolution of tools to enhance both efficiency and the customer experience, while also ensuring robust support for internal customer applications. Your role will focus on achieving key performance indicators, fostering innovation, and elevating overall customer satisfaction.