SERVICE DESK TEAM LEAD
SERVICE DESK TEAM LEAD: Finers Stephens Innocent LLP The Service Desk Team Lead plays a vital role in ensuring that IT support at Howard Kennedy is efficient, reliable, and aligned to the demands of a fastpaced legal environment. Working closely with the Head of Service Delivery, you will oversee daytoday operations, lead a team of 5 analysts, and act as a key escalation point for colleagues across the firm.