SENIOR SERVICE DESK CONSULTANT – 3RD LINE
SENIOR SERVICE DESK CONSULTANT - 3RD LINE: TSG Reporting to the Operations Director Cloud Care, you will act as a senior technical escalation point for complex incidents, high-priority service requests and deep technical problem solving across modern managed environments. This is a cloud-first role, but not a cloud-only one. The right candidate will bring strong experience across the Microsoft cloud stack alongside proven capability in on-premise infrastructure, networking, servers, virtualisation and storage.