ACCOUNT MANAGER: Directiongroup
If you’re a people person with the drive to deliver excellent customer service, this may be the role for you. Directiongroup encourages applications from all backgrounds and communities and is committed to having a workforce that is made up of diverse skills, experiences and abilities. Any relevant industry experience or qualifications that you have will be considered. Please visit the website for further information about this role.
Position: Account Manager
Location: Wokingham
Hours: Full Time
Salary Guide: £30,000 – £60,000
Last Updated: 26 May 2025
Job Category: Sales
Account Manager Role:
An Account Manager, or Client Manager, serves as the liaison between the company and its customers, ensuring outstanding customer service and client satisfaction. Duties include developing account plans, managing client relationships and delivering proposals.
Other Duties:
- Communicating to clients clearly and addressing their concerns and resolving any conflicts that arise
- Raising clients’ business concerns and needs to the company’s management
- Negotiating and closing business contracts with existing and new clients
- Delivering sales pitch to prospective clients
- Preparing and presenting business and account updates to the company’s management and clients
- Monitoring the budget of the client, explaining costs or expenditures and discussing new terms if necessary
- Following up clients to ensure they are satisfied with the company’s products or services
- Contributing information to sales strategies by assessing current product results, monitoring competitive products, assessing needs to be filled and analysing customer reactions
