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CHS Networks Limited
CHS Networks are an IT services company who are experiencing year on year growth and expansion; this is as a direct result of its technical abilities ... Role: Account Manager, Category: Sales, Size: 11-50
ACCOUNT MANAGER: CHS Networks Limited
CHS Networks are an IT services company who are experiencing year on year growth and expansion; this is as a direct result of its technical abilities and commitment to high levels of service. As a company we operate across a diverse cross section of business sectors from health care to commodities. Primarily a support services company we also supply companies with a wide range of hardware, software and consultancy services.
Position: Account Manager
Location: Kent
Hours: Full Time
Salary Guide: £30,000 – £60,000
Last Updated: 30 August 2024
Job Category: Sales
Account Manager Role:
An Account Manager, or Client Manager, serves as the liaison between the company and its customers, ensuring outstanding customer service and client satisfaction. Duties include developing account plans, managing client relationships and delivering proposals.
Other Duties:
- Communicating to clients clearly and addressing their concerns and resolving any conflicts that arise
- Raising clients’ business concerns and needs to the company’s management
- Negotiating and closing business contracts with existing and new clients
- Delivering sales pitch to prospective clients
- Preparing and presenting business and account updates to the company’s management and clients
- Monitoring the budget of the client, explaining costs or expenditures and discussing new terms if necessary
- Following up clients to ensure they are satisfied with the company’s products or services
- Contributing information to sales strategies by assessing current product results, monitoring competitive products, assessing needs to be filled and analysing customer reactions
