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Housing Rights Service
The Advice Services Manager supports Housing Rights vision by jointly leading the Advice Services Team and ensuring high-quality, efficient delivery o... Role: Manager, Category: Customer Service, Size: 11-50
ADVICE SERVICES MANAGER: Housing Rights Service
The Advice Services Manager supports Housing Rights vision by jointly leading the Advice Services Team and ensuring high-quality, efficient delivery of helpline and advice services. The role includes organising daily operations and staffing, monitoring performance and service standards, supporting quality assurance and accreditation, and driving improvements based on client need.
