BRANCH MANAGER – HADDINGTON: 20 20 Opticians
Whether already part of the industry, or ready for a brand new challenge, 20 20 Opticians is looking for an enthusiastic individual to join the organisation and play a key role in servicing its clients. Applicants should have a strong customer focus as they may be dealing with external clients as well as various departments within the company. Please visit the website for further information about this role.
Position: Branch Manager – Haddington
Location: Douglas
Hours: Full Time
Salary Guide: £30,000 – £60,000
Last Updated: 26 May 2025
Job Category: Sales
Branch Manager Role:
A Branch Manager, or Managing Director, is responsible for overseeing and coordinating all branch operations. Primary duties including hiring, training and supervising staff, coming up with strategies to improve performance and productivity levels and attracting new partners and customers as well as retaining existing ones.
Other Duties:
- Providing consultation, counselling and guidance to employees in order to ensure customer satisfaction
- Ensuring sales targets are met, monitoring budgets and motivating staff to attain objectives
- Maintaining detailed computerised records and reporting all branch office activities and operations, including the performance of employees
- Communicating and collaborating with colleagues from other branch offices and meeting with clients to resolve complaints or issues and getting their feedback
- Building relationships with other branches and providing training and coaching to the branchs team
- Overseeing financial reports for taxes, regulatory bodies and other financial institutions relating to branch finance
- Evaluating conditions of the local market, seeking new opportunities for sales and staying current with the market
