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Mackays Hotel
The ideal candidate will have a minimum of 2 years hotel experience, with supervisory experience and a clean driving license required.... Role: Duty Manager, Category: Hospitality & Catering, Size: 11-50
CHAMPION DUTY MANAGER: Mackays Hotel
The ideal candidate will have a minimum of 2 years hotel experience, with supervisory experience and a clean driving license required.
Position: Champion Duty Manager
Location: Wick
Hours: Full Time
Salary Guide: £21,250 – £42,500
Last Updated: 30 August 2024
Job Category: Hospitality & Catering
Duty Manager Role:
Handling customer and employee issues. Overseeing operations, including maintenance, cleanliness and efficiency. Ensuring that security and safety regulations are met.
Other Duties:
- Keep track of monthly, quarterly and yearly goals
- Work with management to assess and improve processes and policies
- Monitor and report on revenue and cash flow
- Uphold and enforce company policies
- Train new hires
- Address employee complaints or performance issues as needed
- Check in with employees regularly to determine satisfaction
- Schedule shifts
- Help management create the departments budget
- Address customer issues and complaints
- Schedule regular maintenance and cleaning of facilities
- Meet regularly with upper management to stay informed on company issues
- Oversee security of the facility
