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BIP Solutions Limited
With over 40 years industry experience, BiP Solutions is one of Europes leading providers of public sector procurement solutions. Due to an internal p... Role: Client Relationship Manager, Category: Customer Service, Size: 101-200
CLIENT RELATIONSHIP MANAGER: BIP Solutions Limited
With over 40 years industry experience, BiP Solutions is one of Europes leading providers of public sector procurement solutions. Due to an internal promotion, We are actively looking to expand our UK sales team by recruiting a Client Relationship Manager (CRM) to join our Public Sector Sales team in Glasgow working from our HQ in Pacific Quay.
Position: Client Relationship Manager
Location: Glasgow
Hours: Full Time
Salary Guide: £30,000 – £60,000
Last Updated: 26 May 2025
Job Category: Customer Service
Relationship Manager Role:
Building positive relationships with customers. Assisting with generating new business. Identifying opportunities for greater profits.
Other Duties:
- Understand customer needs and develop plans to address them
- Identify key staff in client companies to cultivate profitable relationships
- Resolve customer complaints quickly and effectively
- Forward upselling and cross-selling opportunities to the sales team
- Promote high-quality sales, supply and customer service processes
- Aim to preserve customers and renew contracts
- Approach potential customers to establish relationships
- Gain solid knowledge of competitors
