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Episys
We are currently recruiting for a Client Relationship Manager , which is the focal point of our customer relationship activities. The successful candi... Role: Client Relationship, Category: Legal, Size: n/a
CLIENT RELATIONSHIP MANAGER: Episys
We are currently recruiting for a Client Relationship Manager , which is the focal point of our customer relationship activities. The successful candidate will be focused initially on upselling multimedia to our existing customers across all territories, starting in the UK. They will seek introductions from our Relationship Managers but should also conduct their own complementary research.
Position: Client Relationship Manager
Location: Royston
Hours: Full Time
Salary Guide: £30,000 – £60,000
Last Updated: 30 August 2024
Job Category: Legal
Relationship Manager Role:
Building positive relationships with customers. Assisting with generating new business. Identifying opportunities for greater profits.
Other Duties:
- Understand customer needs and develop plans to address them
- Identify key staff in client companies to cultivate profitable relationships
- Resolve customer complaints quickly and effectively
- Forward upselling and cross-selling opportunities to the sales team
- Promote high-quality sales, supply and customer service processes
- Aim to preserve customers and renew contracts
- Approach potential customers to establish relationships
- Gain solid knowledge of competitors
