CLIENT RELATIONSHIP MANAGER: Payroll World
An opportunity has arisen for a talented, enthusiastic individual to join a successful and dynamic organisation. This role will suit an individual who has a passion to deliver consistent and exceptional service and who wishes to develop their career. Payroll World offers a rewarding career for the right individual. The successful candidate will have a can do attitude and be able to work as part of a team. Please visit the website for further information about this role.
Position: Client Relationship Manager
Location: London
Hours: Full Time
Salary Guide: £30,000 – £60,000
Last Updated: 30 August 2024
Job Category: Customer Service
Relationship Manager Role:
Building positive relationships with customers. Assisting with generating new business. Identifying opportunities for greater profits.
Other Duties:
- Understand customer needs and develop plans to address them
- Identify key staff in client companies to cultivate profitable relationships
- Resolve customer complaints quickly and effectively
- Forward upselling and cross-selling opportunities to the sales team
- Promote high-quality sales, supply and customer service processes
- Aim to preserve customers and renew contracts
- Approach potential customers to establish relationships
- Gain solid knowledge of competitors
