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The Hyde Group
As a Complaints Officer at Hyde, you will be responsible for managing complaint cases, Housing Ombudsman enquiries and MP enquiries from start to fini... Role: Complaints Officer, Category: Estate Agency:Health & Social Care, Size: 51-100
COMPLAINTS OFFICER: The Hyde Group
As a Complaints Officer at Hyde, you will be responsible for managing complaint cases, Housing Ombudsman enquiries and MP enquiries from start to finish. You will work with both internal and external stakeholders to ensure complaints are resolved smoothly and within agreed timescales, keeping customers fully informed and engaged throughout the process. This role plays a key part in ensuring customer satisfaction and driving continuous improvement in service delivery.
