Duty Manager

  • Full Time
  • Sheffield
  • Salary Guide: £30,000 - £60,000

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Sheffield International Venues Limited

Category: Leisure & Tourism, Size: 101-200

Duty Manager: Sheffield International Venues Limited

Whether already part of the industry, or ready for a brand new challenge, Sheffield International Venues Limited is looking for an enthusiastic individual to join the organisation and play a key role in servicing its clients. Applicants should have a strong customer focus as they may be dealing with external clients as well as various departments within the company. Please visit the website for further information about this role.

Position: Duty Manager
Location: Sheffield
Hours: Full Time
Salary Guide: £30,000 – £60,000
Last Updated: 12 May 2022
Job Category: Leisure & Tourism

Duty Manager Role:

Handling customer and employee issues. Overseeing operations, including maintenance, cleanliness and efficiency. Ensuring that security and safety regulations are met.

Other Duties:

  • Keep track of monthly, quarterly and yearly goals
  • Work with management to assess and improve processes and policies
  • Monitor and report on revenue and cash flow
  • Uphold and enforce company policies
  • Train new hires
  • Address employee complaints or performance issues as needed
  • Check in with employees regularly to determine satisfaction
  • Schedule shifts
  • Help management create the department’s budget
  • Address customer issues and complaints
  • Schedule regular maintenance and cleaning of facilities
  • Meet regularly with upper management to stay informed on company issues
  • Oversee security of the facility

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