Barlows Electrical Ltd is committed to working with the best people possible and as such offers a renumeration and benefits package for PAs commensurate with experience and qualifications. Please visit the website for further information.
Position: Electrical Commercial Technical Account Manager | Malpas, Cheshire
Location: Malpas
Hours: Full Time
Salary Guide: £21,250 – £53,125
Last Updated: 26 May 2025
Job Category: IT & Telecoms
Technical Account Manager Role:
Provide technical support for customers to support pre-sales and post-sales processes. Address all product-related queries on time. Train customers to use products effectively. Provide developers with customers feedback to help identify potential new features or products. Report on product performance. Identify solutions to reduce support costs. Analyze customers needs and suggest upgrades or additional features to meet their requirements. Liaise with the sales department to win new business and increase sales. Establish best practices. Keep track of sales performance metrics.
Other Duties:
- Provide technical support for customers to support pre-sales and post-sales processes
- Address all product-related queries on time
- Train customers to use products effectively
- Provide developers with customers feedback to help identify potential new features or products
- Report on product performance
- Identify solutions to reduce support costs
- Analyze customers needs and suggest upgrades or additional features to meet their requirements
- Liaise with the sales department to win new business and increase sales
- Establish best practices
- Keep track of sales performance metrics
