FIELD SERVICE TECHNICIAN

FIELD SERVICE TECHNICIAN: Euro Digital Systems Ltd

Any relevant experience and qualifications that you can bring to this role will be advantageous. Euro Digital Systems Ltd will provide a competitive benefits package in line with the industry, and is an equal opportunities employer. Please visit the website for further information about this role.

Position: Field Service Technician
Location: Manchester
Hours: Full Time
Salary Guide: £25,000 – £40,000
Last Updated: 26 May 2025
Job Category: Customer Service

Field Service Technician Role:

Providing service and customer support during field visits or dispatches. Managing all on site installation, repair, maintenance and test tasks. Diagnosing errors or technical problems and determining proper solutions.

Other Duties:

• Provide service and customer support during field visits or dispatches
• Tie workflow to schedule
• Manage all on site installation, repair, maintenance and test tasks
• Diagnose errors or technical problems and determine proper solutions
• Produce timely and detailed service reports
• Document processes
• Operate vehicle in a safely manner and use field automation systems
• Follow all company’s filed procedures and protocols
• Cooperate with technical team and share information across the organisation
• Comprehend customer requirements and make appropriate recommendations/briefings
• Build positive relationships with customers