GLOBAL ALUMNI ENGAGEMENT MANAGER

  • Full Time
  • London
  • Salary Guide: £30,000 - £60,000


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The Intellectual Property Institute

Category: Human Resources, Size: 1-10

GLOBAL ALUMNI ENGAGEMENT MANAGER: The Intellectual Property Institute

Any relevant experience and qualifications that you can bring to this role will be advantageous. The Intellectual Property Institute will provide a competitive benefits package in line with the industry, and is an equal opportunities employer. Please visit the website for further information about this role.

Position: Global Alumni Engagement Manager
Location: London
Hours: Full Time
Salary Guide: £30,000 – £60,000
Last Updated: 26 May 2025
Job Category: Human Resources

Engagement Manager Role:

Assisting customers with using our services throughout projects. Helping solve client problems and managing financial aspects of contracts. Ensuring contracts are carried out according to agreed terms.

Other Duties:

  • Foster positive relationships with our customers as their primary point of contact
  • Help clients implement services and plan projects effectively
  • Ensure that contract terms and conditions are met
  • Manage invoices and bills for assigned customers
  • Identify upselling and cross-selling opportunities
  • Address customer issues with speed and efficiency
  • Work with sales teams to generate new business
  • Prepare reports on project performance



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