Hotel Receptionist

  • Full Time
  • Woodbridge
  • Salary Guide: £17,000 - £25,000

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Ufford Park Woodbridge

Category: Admin, Secretarial & PA, Size: 51-100

Hotel Receptionist: Ufford Park Woodbridge

An opportunity has arisen for a talented, enthusiastic individual to join a successful and dynamic organisation. This role will suit an individual who has a passion to deliver consistent and exceptional service and who wishes to develop their career. Ufford Park Woodbridge offers a rewarding career for the right individual. The successful candidate will have a can do attitude and be able to work as part of a team. Please visit the website for further information about this role.

Position: Hotel Receptionist
Location: Woodbridge
Hours: Full Time
Salary Guide: £17,000 – £25,000
Last Updated: 12 May 2022
Job Category: Admin, Secretarial & PA

Hotel Receptionist Role:

A Hotel Receptionist, or Front Desk Officer is responsible for welcoming guests and acting as their first point of contact. They log issues or requests and pass them to the correct member of staff, provide information and advice to guests and act as ambassadors for the hotel.

Other Duties:

  • Welcoming guests and checking their details against their bookings
  • Allocating guests their rooms and providing keys
  • Answering phones from prospective customers and guests, taking messages and delivering them
  • Completing administrative tasks such as filing and photocopying
  • Responding to requests for help and information
  • Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions
  • Preparing room bills and ensuring prompt payments
  • Checking guests out, taking payments and returning deposits

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