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Court Barn Country House Hotel
Category: Admin, Secretarial & PA, Size: 1-10
HOTEL RECEPTIONIST: Court Barn Country House Hotel
If you’re a people person with the drive to deliver excellent customer service, this may be the role for you. Court Barn Country House Hotel encourages applications from all backgrounds and communities and is committed to having a workforce that is made up of diverse skills, experiences and abilities. Any relevant industry experience or qualifications that you have will be considered. Please visit the website for further information about this role.
Position: Hotel Receptionist
Location: Holsworthy
Hours: Full Time
Salary Guide: £17,000 – £25,000
Last Updated: 30 August 2024
Job Category: Admin, Secretarial & PA
Hotel Receptionist Role:
A Front Desk Agent, or Hotel Receptionist, performs administrative and customer service functions in hotels, motels and resorts. Duties include checking guests in and out of rooms, directing them to rooms and processing payments.
Other Duties:
- Welcome, greet and appreciate guests for using the establishment.
- Perform guest check-in and check-out duties.
- Address guest’s needs and resolve their concerns and complaints.
- Take online and phone reservations.
- Collect guest information, including contact details and dates of their stay.
- Assign rooms and hand out keys.
- Prepare bills and take payments.
- Take and pass on message to guests and act on requests in an efficient and prompt manner.
