IT Operations Manager: D Young & Co LLP
If you’re a people person with the drive to deliver excellent customer service, this may be the role for you. D Young & Co LLP encourages applications from all backgrounds and communities and is committed to having a workforce that is made up of diverse skills, experiences and abilities. Any relevant industry experience or qualifications that you have will be considered. Please visit the website for further information about this role.
Position: It Operations Manager
Location: Southampton
Hours: Full Time
Salary Guide: £31,875 – £63,750
Last Updated: 30 August 2024
Job Category: IT & Telecoms
It Operations Manager Role:
Overseeing network infrastructure and systems functionality. Being responsible for device and password management. Managing teams of technicians, system engineers and other IT staff.
Other Duties:
- Maintain and optimize local company networks and servers
- Be responsible for device and password management
- Oversee data backup and system security operations (e.g. user authorization, firewalls)
- Manage installations, upgrades and configurations of hardware and software
- Assess system performance and recommend improvements
- Resolve issues escalated by technicians and engineers
- Ensure data is handled, transferred or processed according to legal and company guidelines
- Provide support and guidance to stakeholders via help desk
- Control costs and budgets regarding IT systems
- Manage contracts with vendors (e.g. development platforms, telecommunication companies, password managers) and software licenses
- Develop IT policies and practices
