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Finers Stephens Innocent LLP
We are seeking an experienced and proactive IT Service Desk Manager to lead our front-line support function. This role is responsible for managing the... Role: Desk Manager, Category: IT & Telecoms, Size: 101-200
IT SERVICE DESK MANAGER: Finers Stephens Innocent LLP
We are seeking an experienced and proactive IT Service Desk Manager to lead our front-line support function. This role is responsible for managing the day-to-day operations of the IT Service Desk, ensuring the delivery of high-quality, efficient, and customer-focused support to the firm. You will lead a team of five Service Desk Analysts, fostering a culture of accountability, continuous improvement, and service excellence. This is a hands-on leadership role requiring strong technical oversight, people management, and a commitment to delivering a seamless support experience to legal professionals and business services teams.
