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Firstcom Europe
The role involves handling initial inquiries and incidents reported by Customers and internal staff. Providing troubleshooting and resolving technical... Role: IT Support Engineer, Category: IT & Telecoms, Size: 11-50
IT SUPPORT ENGINEER: Firstcom Europe
The role involves handling initial inquiries and incidents reported by Customers and internal staff. Providing troubleshooting and resolving technical issues. This includes tasks like password resets, software installs, and software and hardware support. IT support is also required for more advanced technical support beyond the scope of a first-line support role. This includes diagnosing and resolving more complex technical issues & conducting in-depth troubleshooting.
