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Chapman Robinson & Moore Accountants In Oxford
Category: Customer Service, Size: 11-50
Chapman Robinson & Moore Accountants In Oxford is committed to working with the best people possible and as such offers a renumeration and benefits package for Managers commensurate with experience and qualifications. Please visit the website for further information.
Position: Qualified Accountant / Client Manager
Location: Kidlington
Hours: Full Time
Salary Guide: £26,562 – £53,125
Last Updated: 26 May 2025
Job Category: Customer Service
Client Manager Role:
An Account Manager, or Client Manager, serves as the liaison between the company and its customers, ensuring outstanding customer service and client satisfaction. Duties include developing account plans, managing client relationships and delivering proposals.
Other Duties:
- Communicating to clients clearly and addressing their concerns and resolving any conflicts that arise
- Raising clients business concerns and needs to the companys management
- Negotiating and closing business contracts with existing and new clients
- Delivering sales pitch to prospective clients
- Preparing and presenting business and account updates to the companys management and clients
- Monitoring the budget of the client, explaining costs or expenditures and discussing new terms if necessary
- Following up clients to ensure they are satisfied with the companys products or services
- Contributing information to sales strategies by assessing current product results, monitoring competitive products, assessing needs to be filled and analysing customer reactions
