RETAIL MANAGER: Headway-Wm
This is an opportunity for a target driven and enthusiastic individual to become a vital part of the team. Headway-Wm are looking for someone with the ability to think independently, be creative, and contribute to a supportive environment wherein they can learn new skills. Please visit the website for further information.
Position: Retail Manager
Location: Birmingham
Hours: Full Time
Salary Guide: £30,000 – £60,000
Last Updated: 26 May 2025
Job Category: Retail:FMCG
Retail Manager Role:
Managing employees and overall efficiency of a retail store or online retail site. Expanding sales productivity of the retail site.
Other Duties:
- Interviewing potential new retail employees
- Deciding on new hires with the human resources department’s approval
- Training employees in sales, warehouse management, stocking, inventory, customer service, being a cashier, and other relevant skills
- Managing employees, making sure they’re on their best behaviour, appropriately representing the company, and maintaining a positive attitude
- Delegating tasks to employees
- Scheduling employees to fit their weekly hours allotments
- Offering pay raises and advancement opportunities to deserving employees after discussing the matter with payroll and human resources
- Maintaining the store at optimum sales productivity by making sure all items are in stock and shelved properly throughout the store and in the warehouse
- Reaching out to existing customers and creating new sales opportunities
- Communicating with staff, customers, other stores, and other departments in person, over the phone, and by email
- Maintaining inventory and ordering new stock when necessary
- Reporting on the retail site’s productivity, making sure the site is meeting financial quotas
- Ensuring that the retail site meets all quality standards and regulations
- Inspiring the retail team with a positive attitude and enthusiasm
- Having sufficient product knowledge and customer service skills to help customers with questions that are too advanced for the rest of the retail team
