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Openwave Systems
This role offers you the opportunity to grow in a dynamic, collaborative environment, where your contributions are valued.... Role: Sales Engineer, Category: Sales, Size: n/a
SENIOR TECHNICAL ACCOUNT MANAGER / PRESALES ENGINEER: Openwave Systems
This role offers you the opportunity to grow in a dynamic, collaborative environment, where your contributions are valued.
Position: Senior Technical Account Manager / Presales Engineer
Location: India
Hours: Full Time
Salary Guide: £37,500 – £81,250
Last Updated: 26 May 2025
Job Category: Sales
Technical Account Manager Role:
Provide technical support for customers to support pre-sales and post-sales processes. Address all product-related queries on time. Train customers to use products effectively. Provide developers with customers feedback to help identify potential new features or products. Report on product performance. Identify solutions to reduce support costs. Analyze customers needs and suggest upgrades or additional features to meet their requirements. Liaise with the sales department to win new business and increase sales. Establish best practices. Keep track of sales performance metrics.
Other Duties:
- Provide technical support for customers to support pre-sales and post-sales processes
- Address all product-related queries on time
- Train customers to use products effectively
- Provide developers with customers feedback to help identify potential new features or products
- Report on product performance
- Identify solutions to reduce support costs
- Analyze customers needs and suggest upgrades or additional features to meet their requirements
- Liaise with the sales department to win new business and increase sales
- Establish best practices
- Keep track of sales performance metrics
