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Citizens Online
As an IT Service Desk Analyst, you'll play a central role when it comes to supporting customers and colleagues via telephone, our Self-Service Portal,... Role: Desk Analyst, Category: NHS Jobs, Size: >500
SERVICE DESK ANALYST: Citizens Online
As an IT Service Desk Analyst, you’ll play a central role when it comes to supporting customers and colleagues via telephone, our Self-Service Portal, Chat and remotely accessing our customers devices. With an interest in IT and an opportunity to expand your technical skills and knowledge, you’ll be part of a high performing team ensuring there is minimal downtime to services. You will act as the first point of contact on the SCW IT Service Desk so applicants must be confident to talk over the phone and provide friendly customer service.
