BOOKING SERVICES LEAD

BOOKING SERVICES LEAD: Whittington Health
The opportunity has arisen for a dynamic, motivated individual to join Outpatient Booking Services within the Clinical Support Care Group. On a day to day basis the Booking Services Lead will be responsible for leading the Outpatient Booking Team on customer service, performance management, governance, service development and redesign, working directly with clinical areas to ensure the patient experience is of the highest quality. The post holder will provide support to the Outpatient Booking Services Manager to ensure that key, clinical activity and financial targets are met, working on-site full time from Pydar House, Truro.