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Napit
NAPIT are looking for a motivated person who enjoys providing a high level of customer service and supporting customers via inbound call, chat and ema... Role: Customer Services Advisor, Category: Charity & Voluntary, Size: 51-100
CUSTOMER SERVICES ADVISOR: Napit
NAPIT are looking for a motivated person who enjoys providing a high level of customer service and supporting customers via inbound call, chat and email channels. The Customer Services Team are a front-line service for NAPITs customers as well as members of the public and external agencies, receiving high volumes of calls on a variety of areas and subjects including receipt of complaints. We pride ourselves on a team who deliver an excellent customer experience and help maintain our positive Net-promoter score.