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Mydocsafe
You will be responsible for developing customer relationships that promote retention and loyalty (for existing clients) and help free trial users make... Role: Success Manager, Category: Customer Service, Size: 1-10
CUSTOMER SUCCESS MANAGER: Mydocsafe
You will be responsible for developing customer relationships that promote retention and loyalty (for existing clients) and help free trial users make the most of the experience (for potential customers). Your job will be to work closely with customers or free trial users to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. You will get to know the products we offer inside out so that you can provide first line of technical support to customers with the goal to keep them satisfied and loyal. You will also uncover unmet needs and feed them back to the Product Team.
