IT Support Technician

  • Full Time
  • York
  • Salary Guide: £25,000 - £40,000

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Oliver Aesthetics Limited

The IT Service Desk is the central point of contact for all IT-related incidents and service requests. As our IT Support Technician, youll provide fir... Role: Support Tech, Category: IT & Telecoms, Size: N/A

IT Support Technician: Oliver Aesthetics Limited

The IT Service Desk is the central point of contact for all IT-related incidents and service requests. As our IT Support Technician, youll provide first-line support for all staff within OLIVER, responsible for resolving support requests, meeting customer satisfaction and providing continuous service delivery demands. IT Support staff work in a dynamic, fast-paced environment which provides services over the phone, through e-mail, phone, and in person.

Position: It Support Technician
Location: York
Hours: Full Time
Salary Guide: £25,000 – £40,000
Last Updated: 19 June 2022
Job Category: IT & Telecoms

It Support Technician Role:

A Computer Technician, or an IT Support Technician helps solve computer problems within the company. Duties include diagnosing computer problems in time, repairing both software and hardware and providing excellent customer service.

Other Duties:

  • Maintaining and updating computer software and hardware
  • Servicing office equipment like printers and IT networks
  • Ensuring that internet security software runs without interruptions
  • Recording and analysing IT problems within a department
  • Installing new IT equipment and software
  • Training new staff to use IT equipment and software within the company
  • Testing and implementing new software programs for the company



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