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The Business Club Ltd
As a Client Care Co-ordinator, you'll be a key part of the Client Care team, reporting to the Head of Client Care. You'll help to make sure every clie... Role: Care Coordinator, Category: Social Care, Size: 1-10
LEGAL CLIENT CARE COORDINATOR: The Business Club Ltd
As a Client Care Co-ordinator, you’ll be a key part of the Client Care team, reporting to the Head of Client Care. You’ll help to make sure every client gets a fair, timely and professional response, especially when things haven’t gone to plan. Day to day, you’ll manage complaints and client concerns from the first contact to the final outcome. You’ll investigate what happened, work with department heads and colleagues across the business, and agree fair resolutions within set deadlines.
