SENIOR CLIENT MANAGER – THE B-HIVE (INTERNAL CREATIVE AGENCY): ITE Moda
To support its growth ITE Moda is looking for a new member to join its team in a supportive and friendly environment. This role will suit a self-motivated individual who can work with minimum supervison. The successful applicant will have good interpersonal and communication skills, and will be open to new learning and ideas. Please visit the website for further information about this role.
Position: Senior Client Manager – The B-Hive (Internal Creative Agency)
Location: London
Hours: Permanent
Salary Guide: £18,000 – £35,000
Last Updated: 30 August 2024
Job Category: Customer Service
Client Manager Role:
An Account Manager, or Client Manager, serves as the liaison between the company and its customers, ensuring outstanding customer service and client satisfaction. Duties include developing account plans, managing client relationships and delivering proposals.
Other Duties:
- Communicating to clients clearly and addressing their concerns and resolving any conflicts that arise
- Raising clients business concerns and needs to the companys management
- Negotiating and closing business contracts with existing and new clients
- Delivering sales pitch to prospective clients
- Preparing and presenting business and account updates to the companys management and clients
- Monitoring the budget of the client, explaining costs or expenditures and discussing new terms if necessary
- Following up clients to ensure they are satisfied with the companys products or services
- Contributing information to sales strategies by assessing current product results, monitoring competitive products, assessing needs to be filled and analysing customer reactions
