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Tucker Turner Kingsley Wood LLP
PurposeThe Senior Service Desk Analyst plays a pivotal role in ensuring the smooth operation of IT services across the organisation. This role involve... Role: Desk Analyst, Category: IT & Telecoms, Size: 11-50
SENIOR SERVICE DESK ANALYST: Tucker Turner Kingsley Wood LLP
PurposeThe Senior Service Desk Analyst plays a pivotal role in ensuring the smooth operation of IT services across the organisation. This role involves managing complex technical incidents, mentoring junior team members, and driving continuous improvement initiatives within the service desk. The ideal candidate will have extensive technical knowledge, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders.
