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TSG
Reporting to the Operations Director Cloud Care, you will act as a senior technical escalation point for complex incidents, high-priority service requ... Role: Service Desk, Category: IT & Telecoms, Size: 51-100
SENIOR SERVICE DESK CONSULTANT – 3RD LINE: TSG
Reporting to the Operations Director Cloud Care, you will act as a senior technical escalation point for complex incidents, high-priority service requests and deep technical problem solving across modern managed environments. This is a cloud-first role, but not a cloud-only one. The right candidate will bring strong experience across the Microsoft cloud stack alongside proven capability in on-premise infrastructure, networking, servers, virtualisation and storage.
