SERVICE DESK ANALYST



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The Leather Bottle

Working with our awesome IT team, the role acts as first line technical support to the Punch business. Whilst providing a first-class customer service... Role: Desk Analyst, Category: IT & Telecoms, Size: 11-50

SERVICE DESK ANALYST: The Leather Bottle
Working with our awesome IT team, the role acts as first line technical support to the Punch business. Whilst providing a first-class customer service through your quality communication, you will actively be receiving, prioritising, documenting, and resolving end user help requests in line with Punch process and standards. As well as supporting a variety of systems, you will be supporting the introduction of new systems and the deployment of new technology to our head office and field-based colleagues.




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