STRATEGIC ENGAGEMENT MANAGER: West Midlands
An opportunity has arisen for a talented, enthusiastic individual to join a successful and dynamic organisation. This role will suit an individual who has a passion to deliver consistent and exceptional service and who wishes to develop their career. West Midlands offers a rewarding career for the right individual. The successful candidate will have a can do attitude and be able to work as part of a team. Please visit the website for further information about this role.
Position: Strategic Engagement Manager
Location: Wolverhampton
Hours: Full Time
Salary Guide: £30,000 – £60,000
Last Updated: 30 August 2024
Job Category: Human Resources
Engagement Manager Role:
Assisting customers with using our services throughout projects. Helping solve client problems and managing financial aspects of contracts. Ensuring contracts are carried out according to agreed terms.
Other Duties:
- Foster positive relationships with our customers as their primary point of contact
- Help clients implement services and plan projects effectively
- Ensure that contract terms and conditions are met
- Manage invoices and bills for assigned customers
- Identify upselling and cross-selling opportunities
- Address customer issues with speed and efficiency
- Work with sales teams to generate new business
- Prepare reports on project performance
