Technical Account Manager

  • Full Time
  • London
  • Salary Guide: £26,562 - £42,500

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Flower Shop (Frodsham)

Category: Sales, Size: 1-10

Technical Account Manager: Flower Shop (Frodsham)

To support its growth Flower Shop (Frodsham) is looking for a new member to join its team in a supportive and friendly environment. This role will suit a self-motivated individual who can work with minimum supervison. The successful applicant will have good interpersonal and communication skills, and will be open to new learning and ideas. Please visit the website for further information about this role.

Position: Technical Account Manager
Location: London
Hours: Full Time
Salary Guide: £26,562 – £42,500
Last Updated: 14 January 2022
Job Category: Sales

Technical Account Manager Role:

Provide technical support for customers to support pre-sales and post-sales processes. Address all product-related queries on time. Train customers to use products effectively. Provide developers with customers’ feedback to help identify potential new features or products. Report on product performance. Identify solutions to reduce support costs. Analyze customers’ needs and suggest upgrades or additional features to meet their requirements. Liaise with the sales department to win new business and increase sales. Establish best practices. Keep track of sales performance metrics.

Other Duties:

  • Provide technical support for customers to support pre-sales and post-sales processes
  • Address all product-related queries on time
  • Train customers to use products effectively
  • Provide developers with customers’ feedback to help identify potential new features or products
  • Report on product performance
  • Identify solutions to reduce support costs
  • Analyze customers’ needs and suggest upgrades or additional features to meet their requirements
  • Liaise with the sales department to win new business and increase sales
  • Establish best practices
  • Keep track of sales performance metrics



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